RETURN POLICY

We understand how difficult it can be to choose personal items online.  You are welcome to return any item within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  Refunds do not include original shipping cost (regardless of whether shipping was paid on original invoice).  
Please be sure to contact us as soon as possible before returning a damaged or incorrect item: https://www.mandalacraft.com  

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (10-14 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

We'll notify you via the e-mail on your original order of your refund once we've received and processed the return.
Our mailing address:
Everest Art & Crafts
Sirya Binayak, municipality-6
Surya Binayak
Bhaktapur,Nepal